From our technical support team to our server administrators, we are constantly working on improving quality of service, efficiency, and response time to ensure that you and your company receive the absolute best support possible.
Our support personnel are carefully selected for their expert technical knowledge, problem-solving skills, English communication skills, and ability to help people.
Contact our Sales Department Here
Hours of Operation:24Hours.
If you have any questions about our services or product feel free to contact the friendly innerplanet sales staff. We will be glad to answer! We never close!
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Contact our 3 level Support Team Here
Hours of Operation: 24 Hours
All support issues will be addressed within 45 minutes or less. Normal response time 10 minutes or less.
Live Chat: Available 24/7. Located top right corner on most pages.
Our 24 Hours Support Line
Tech Support: 1(800) 929-1689
Contact Billing Here:
Hours of Operation:
9:00 AM - 6:00 PM PST
13504 NE 84th Street
Suite 103-245 Vancouver, Washington
When you submit a support ticket to our main support, sales, management or billing help desk, you will receive an email letting you know that we have received your request for help.Included In this same email is a link that will log you into the help desk automatically. It is very important to be aware of this. since if for some reason you do not receive our response, you may login and view our answers this way. This is also a great way to look back on past tickets as well.