Knowledgebase: Support Desk Help
How do I respond to Help Desk replies?
Posted by Innerplanet Sales on 16 August 2006 10:00 AM

How do I respond to Help Desk replies?

To reply directly to a ticket, simply log into the help desk using the link you have been provided. This link is always in the first email you receive back from us after creating a new ticket. 

You can also just reply to the team members email directly, by just replying to the email sent from our support desk.

(223 vote(s))
Helpful
Not helpful

Comments (0)