Knowledgebase: Troubleshooting
How to do a Traceroute
Posted by Innerplanet Sales on 26 March 2009 02:22 AM

One of the techs has asked me to do a traceroute or tracert; how do I do this?

A traceroute (or tracert) shows the path to the server:
You can do this on a Windows computer via the following steps:

1. Click Start, then Run, type cmd and click OK.
2. Type tracert YOURDOMAIN.COM and hit enter.

Where YOURDOMAIN.COM is your actual domain.

On a Mac, this can done via the following:

1. Open Finder, go to the Applications folder, then the Utilities Folder.
2. In the Utilities folder, launch the Terminal application.
3. Type traceroute YOURDOMAIN.COM and hit enter.

Where YOURDOMAIN.COM is your actual domain.



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