Knowledgebase: Usernames/Passwords
I lost my password. How do I get it?
Posted by Innerplanet Sales on 12 September 2005 12:30 AM

 

 

cPanel/FTP Password

If you have lost your cPanel/FTP username and password, please contact support from the email address that you signed up with (the account email) and ask them for a "password reset".

 

Billing Password

If you have forgotten your client billing password, go to https://innerplanet.com/whmcs/pwreset.php and input the email address you have setup as your main billing contact. Normally the email account you signed up with.The billing system will auto-mail you a link back. Please follow the directions to complete the password reset.

If you have any questions or trouble please contact billing at https://innerplanet.com/billinghelp

 

 

 

 

(521 vote(s))
Helpful
Not helpful