Knowledgebase: Usernames/Passwords
My password does not work. What do I do?
Posted by Innerplanet Sales on 12 September 2005 01:01 AM

First, please verify that you are entering the correct set of username and passwords by checking your welcome email.

Remember that there are two sets of usernames and passwords. One for your client area login (this is the user/pass that you selected when you signed up) and another set for your cPanel login.

If you are still having problems, please submit a support ticket to our friendly support team. They will be happy to assist you.

To submit a support ticket, please go HERE

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