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Knowledgebase : Email Related Questions
   

How to setup email accounts on your IPhone [1] Links: ------ [1] http://innerplanet.com/knowledgebase_files/html/email-configpop/email-configpop-15-iphone.html
How to setup email accounts on your IPad [1] Our video tutorial on YouTube is located here [2] Links: ------ [1] http://innerplanet.com/knowledgebase_files/html/email-configpop/email-configpop-16-ipad.html [2] https://www.youtube.com/watch?v=...
The _Login to your cPanel then scroll down to >> Email >> Accounts)_ This set of features allows you to add and manage email accounts that are associated with your domain. ADD AN EMAIL ADDRESS To add a new email address: * Enter the e...
SPAMASSASSIN OVERVIEW SpamAssassin is an email utility that attempts to filter spam by examining incoming email and testing for spam characteristics. It uses Bayesian spam filtering and network testing to screen incoming email. This results in an over...
They use up part of your space allotment. However, if you regularly retrieve your email the space will remain low because the email is transferred from the server to your email client.
The following addresses had delivery problems: <user@yourdomain.com> Permanent Failure: 550   Check to see if this email address has been setup in cPanel.   This error is usually received when an email address or forwarder you...
In Eudora, go to the Tools menu and select Options.     In the Options window, you will see several icons on the left. Select GETTING STARTED (circled in red).   In the REAL NAME field, type your name the way you would like peo...
You can login into your email account from any computer in the world connected to the Internet using Webmail. Webmail is included with every hosting package. We now provide a handy login form on our main page and throughout the support area.Webmail can al...
Innerplanet provides three different different ways to help control spam. ****Turn on Spam Assassin in the mail area of your cPanel. Go to cPanel --> Mail -->Spam Assassin  ****Setup email filtering:  Go to cPanel --> Mail -->...
How do I turn on SMTP Authentication? SMTP Authentication is required when sending email out via most major ISP mail servers and most corporate mail servers. It is simply a username/password system which permits authenticated e-mail senders, just like mos...
Email sent to your address is stored on the mail server until you retrieve it using email software (Outlook Express, Netscape Messenger, Eudora, etc.) or delete it using WebMail.
OverviewYou can modify the amount of disk space allocated to any email address. The amount allocated is represented in megabytes. Login to your cPanel and then go to the "Email Accounts" in the Mail section.StepsFind the email account you want t...
Configuring a POP email account in Outlook 2010 CONFIGURING POP EMAIL ACCOUNTS SERIES 1. CONFIGURING A POP EMAIL ACCOUNT IN OUTLOOK 2010 This tutorial assumes you've already launched Outlook 2010. 1) To configure a POP email account, first click ...
From the Tools menu, choose "Accounts." Select the "Mail" tab. Click the "Add" button. From the Add menu, click "Mail." In the Display Name text box, type your name, and then click "Next." In the ema...
OVERVIEW Mailing lists allow you to use a single address to send mail to multiple email addresses. HOW TO CREATE A MAILING LIST cPanel includes an interface that allows you to define a name, password, and domain name for the mailing list. To a...
Make Sure Your Email Client Doesn't Ban Our Important Mail as Junk or SpamHotmailTo prevent Hotmail from banning important messages as spam: Select Options | More Options... from the Windows Live Hotmail toolbar (or just Options if you use Windows Live Ho...
This can be caused by a number of things. Try these steps first, before contacting support.1. Make sure that you can successfully access other Web sites. If you can successfully access other Web sites, your Internet connection is working correctly. 2. If...
Mailing ListsOverviewMailing lists can simplify sending messages to a large group of people. You can add a group of email addresses to a mailing list to avoid typing in those addresses each time a mailing is sent. This can be very useful when sending news...
.) Login to cpanel and setup your email accounts first. HOW TO SETUP AN EMAIL ACCOUNT IN CPANEL [1]. Not sure sure how to login to your cPanel? Please SEE THIS LINK. [2] B.) Setup your email accounts in Outlook Express After you have successfu...
1. Select Email Accounts from the Tools pull-down menu.   2. Next, you will see an E-mail Accounts screen. Select Add a new e-mail account and click the Next button.   From here you will enter information to set up the new account. The...
MX Records point to the mail server that is responsible for the receipt and delivery of your email. By default Innerplanet handles your incomming and outgoing email. Though you can specify your own outside mail server.
Your email client software (e.g., Outlook Express) may have an option to "leave mail on server". If this option is selected inadvertently or otherwise, your mailbox (on the server) may fill up quickly and cause you not to be able to receive email, even if...
The aging section is used to determine when the server should delete email that has already been read. If a user opts to leave their messages on a server and not allow their email client to delete them, they will build up over time and consume a large amo...
A catch-all is an address that is specified to 'catch' any email that is addressed to your domain name, but does not match any of the email addresses set up for that domain name. So if an email is sent to an address that you have not set-up or if the pers...
Auto responders are most commonly used for an "Out of Office" or "On Vacation" style message to inform your correspondents that you are not available, without you having to reply manually. When someone emails your email account, an Auto responder automati...
Email Forwarding allows you to automatically send (forward) all of your incoming email messages to a different email address. The address that you forward your email to can be changed at any time, and can be any active email address. To set up an email ...
The default email address is used to receive all email that is sent to your domain but where the user doesn't exist. For example, if someone sent an email to bob@yourdomain.com, but that email account has not been setup, it will be delivered to the defaul...
Error: When using Earthlink as your ISP; You can recieve mail from your account at Innerplanet, but not send out. In Outlook Express try these settings: Tools-->Accounts-->Mail Tab-->Highlight your account in the main window and then on the right side...