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Innerplanet Web Hosting, two decades in the making!

Our Story

At Innerplanet Web Hosting, support, service and customer satisfaction are absolute top priority. We offer personal one on one attention to our customers that other web hosts simply do not, or cannot provide. You won’t find a more attentive, friendly web host anywhere ..period.

Founded in December 1998 by Mr. Jack Schmer, Innerplanet started off as a small web hosting company and has enjoyed continual growth every since. Today Innerplanet has grown to include multi-level support, sales, monitoring and billing teams hosting websites and helping people realize their goals on virtually every continent!

Having worked in the industry for so many years Jack and the team at Innerplanet know all the ins and outs of web hosting and work daily to ensure that the service they are offering is the very best. Innerplanet provides all the best and newest features and tools needed to create and maintain a successful website and online presence.

Innerplanet is based in the beautiful city of Vancouver, Washington USA, south of Seattle Washington. Directly across the river from Portland, Oregon. Many tech companies call this portion of the country home. Just a few miles to the north is Microsoft. Google, and Facebook are just to the the east with their new data centers and Intel a few minutes to the south, to name a few.

Innerplanet backs all their services with a 60 day money back guarantee and excellent uptime.

We work hard to keep our servers and equipment updated and running at peak performance to ensure that every website is up and running all the time. The constant data protection backups, multi-level technical support, and customer service cannot be overlooked. Innerplanet understands that these are the things that really set the mediocre web hosts apart from the best web hosts.

Response Times

Our response times are second to none. Not convinced? Contact us and see how fast we respond! You can count on us being here when you need us the most.
When clients need help or an answer to a question, they need and expect it now, not tomorrow. Innerplanet takes pride in making sure all issues are dealt with in record time.

How do we do it? Simple; we actually have “teams” of support people on hand ranging from level one through level three. Not just one person claiming to be all three support departments at one time.

Our Track Record

We have been providing web services to satisfied customers for over 15 years! Innerplanet’s number one referral source?  It’s still our existing clients!
Many of Innerplanet’s clients are still with us from our first year in business! This says something about how out client’s view us.

Real 24/7 Support

At Innerplanet, there will always be a real person to talk to 24 hours a day, seven days a week. Our friendly support teams will always be there to help you through any issue large or small.
From our Level 1 technicians to our system administrators, our teams all speak English as their first language.

We offer a state of the art customized ticket/help desk to help with you with any issues or questions that may come up. Live Chat is here to answer quick questions and a toll free phone support line, all 24 hours a day.

Try us Risk Free

We stand behind our products and services that we offer 100%. However, in the unlikely event you want to cancel in the first 60 days after signup, all Innerplanet plans carry a full money back guarantee.

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Innerplanet is a Verified Merchant

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Shop safely at Innerplanet!

You can shop at Innerplanet with confidence. We have partnered with Authorize.Net a leading payment gateway since 1996, to accept credit cards payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through credit card processing networks. See an online payments diagram to see how it works.

Authorize.Net Merchant - Click to Verify



Innerplanet adheres to strict industry standards for payment processing, including:

• Security: domain control validation, up to 256-bit encryption, 2048-bit root
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security (PCI Compliance)