This is why I chose Innerplanet - the excellent customer service. We've got a problem that is essentially the end user's fault, but I've got you and half a dozen tech support people working around the clock on a way to make it better (and laughing at my jokes!) ... our old hosting provider would not have even returned my emails.


I want to say how much I love Innerplanet. We had nothing but problems with our old web host and getting customer support was nearly impossible. We moved our website to Innerplanet and it has been wonderful. They took care of the move quickly and with no problems. I've had a few questions that I've contacted customer support about. They responded immediately and took care of everything. I highly recommend Innerplanet to anyone needing a web host that excels in customer service. And thank you for taking good care of me.


Innerplanet has hosted my website for 8 years now. I've never had a time where my site was down The customer service they provide is A exceptional, with support immediately available and able to answer any questions and resolve issues immediately. For anyone looking for a dependable web host with exceptional support and value, I highly recommend Innerplanet.

Deb A

I have used innerplanet as my web host provider for 9 years now and can't recommend them highly enough. I have recommended innerplanet to many over the years and they all have been equally satisfied.

Joe Futschik

Innerplanet has hosted three different websites for us, in the for-profit and non-profit sectors. We always return because of the excellent 24/7 customer support, array of tools, and reliable services for web developers with various levels of expertise.

Becky Davie votes InnerPlanet as #1 in both Web Hosting Quality and Technical Support. They are fast, respectful, highly knowledgeable, reliable, up to date, and get to the bottom of any issues you may have. We have happily used their programs and support staff for many projects over the years.


We have had consistent excellent and friendly service from innerplanet so our feedback is only positive. Thank you for such good service over many many years

Jerry H.

I have been with three ISPs over the last year as I sought to get one that met all my hosting needs. I have found InnerPlanet to be the best ISP that I have dealt with. Response to enquiries is 24/7 and they have issues resolved extremely quickly. Having raised a few questions on their helpdesk I now have the confidence that they will always respond positively and quickly. The support is great, the services are great and the price is extremely good. Well done InnerPlanet - keep up the good work. If you are reading this, I am a real customer - InnerPlanet will help you with any hosting needs and if you run a Kayako helpdesk, get yourself over here and forget about all the e-mail piping issues yourun in to elsewhere - you won't get that here.

Kerrin B.

I am an independent singer songwriter. Being an independent means you have to delegate and build a team of professionals that can help you achieve your goals. One of my best team mem-bers has been Innerplanet web hosting. My contact there that deserves mention is Jack and he has really been great!! Anytime I need any help he is always positive, friendly and helps me find out the information I need right away. Sometimes navigating the web can be exhausting and it’s great to have a company like innerplanet working on your side to get you the exposure you want and need.

Barbara C.

I just wanted you guys to know that you're far and away the best support team I've ever had the pleasure of dealing with. Thank you for the past 7+ years of hosting/support


The quality and efficiency of customer service at InnerPlanet is simply unparalleled. I have never been more impressed by the care and support provided by a company, and will continue to recommend InnerPlanet to anyone considering web hosting services. Many thanks for many years of help and support!


Great hosting. Fast, personalized tech support. Affordable price. Would highly recommend to anyone. Seven happy years with Innerplanet Hosting!

Marty K.

InnerPlanet has always provided quick support. I appreciate that and it is one reason I've been with you so long. Cheers!


Dear Innerplanet and Jack, Thank you so much for the quick, efficient and supportive manner in which you helped me solved my problems over the years.

Gary T.

Innerplanet and Dewak worked together well to setup hosting for our Kayako SupportSuite so-lution. I was very happy with how they worked through custom configuration issues quickly to get everything setup just the way we wanted.



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